Privacy Policy

Introduction

At Nexcasts, we take your privacy incredibly seriously. This Privacy Policy governs the manner in which Nexcasts collects, uses, maintains, and discloses information collected from users of our voice broadcasting and enterprise SMS platform.

By using our platform, APIs, or services, you agree to the collection and use of information in accordance with this policy. We pledge to never sell your personal data to third parties.

Information We Collect

To provide our services, we collect various types of information, including:

• Personal Identification Information: Name, email address, phone number, and billing details required to maintain your account.
• Communication Data: Call logs, SMS records, audio recordings, and contact lists you upload to process your broadcasting campaigns.
• Usage Data: Information on how you interact with our APIs, IP addresses, browser types, and diagnostic data to ensure system reliability and security.

How We Use Your Data

We use the collected data strictly to provide and improve the Nexcasts platform. Specifically, we use your data to:

• Execute your voice and SMS broadcasting campaigns across global telecom networks.
• Process transactions, billing, and generate compliance reports.
• Monitor platform performance, detect fraud, and prevent unauthorized access.
• Communicate with you regarding account updates, security alerts, and customer support.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal identification information. We only share data with trusted third parties under strict confidentiality agreements, including:

• Telecom Carriers & Providers: To physically route your calls and text messages globally.
• Cloud Infrastructure Partners: (e.g., AWS, Fly.io) to host our services securely.
• Legal Obligations: If required by law, we may disclose information to comply with valid legal processes or protect the rights and safety of Nexcasts and its users.

Data Retention & Security

We adopt industry-standard data collection, storage, and processing practices. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We retain your personal data only for as long as is necessary for the purposes set out in this policy or to comply with our legal obligations.

Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the right to access, update, or delete your personal data. You have the right to:

• Request a copy of the personal data we hold about you.
• Request that we correct any inaccuracies in your data.
• Request the deletion of your personal data ("Right to be Forgotten").
• Opt-out of marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with our platform, please contact our Data Protection Officer at: